PRIVACY POLICY
Effective Date: 23 October 2026
Last Updated: 23 October 2026

1. Introduction
Welcome to VJTA ("VJTA", "we", "us", or "our").
VJTA is a branding, marketing, design, and creative production agency that helps businesses develop new brands and transform existing ones through strategy, design, technology, and creative innovation.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, submit an enquiry, request information about our services, or otherwise interact with us online.
We are committed to handling personal information responsibly, transparently, and in accordance with applicable data protection and privacy laws.
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent separately. Visiting or using our website does not, by itself, constitute consent to every form of data processing described in this Policy.

2. Scope of This Policy
This Privacy Policy applies to personal information collected through:

• Our website and its contact or enquiry forms.

• Business communications, including email correspondence.

• Requests for proposals, consultations, quotations, or service information.

• Newsletter subscriptions and marketing communications, where offered.

• Interactions with our website through cookies, analytics, or similar technologies, where used.

• Other online interactions that link to or expressly reference this Privacy Policy.

This Policy does not automatically apply to third-party websites, platforms, or services that we do not own or control. Those services are governed by their own privacy policies and terms.
Where VJTA processes personal information on behalf of a client as part of a contracted project, the applicable client agreement and instructions may also govern that processing.

3. Personal Information We May Collect
The information we collect depends on how you interact with us.

3.1 Information You Provide Directly
When you contact us or submit an enquiry, we may collect:

• Your name.

• Business email address.

• Telephone number, if provided.

• Company or organisation name.

• Job title or professional role, if provided.

• Details about your business, project, requirements, or budget, if you choose to provide them.

• Messages, attachments, and other information you include in your communications.

• Your preferences regarding our services or communications.

Please avoid submitting sensitive personal information unless it is necessary, requested, and appropriate for the relevant purpose.

3.2 Technical and Usage Information
When you visit our website, certain technical information may be collected automatically by our website platform, hosting provider, security systems, or other enabled technologies.
Depending on the configuration of these services, this information may include:

• Internet Protocol (IP) address.

• Browser type and version.

• Device type and operating system.

• Pages visited and interactions with website features.

• Referring website or source.

• Approximate location derived from technical information.

• Date, time, and duration of visits.

• Diagnostic, performance, and security information.

We collect or use such information only where the relevant technology is enabled and as permitted by applicable law.

3.3 Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies to support website functionality, remember preferences, understand website performance, improve security, or measure marketing effectiveness.
The specific technologies used depend on our website configuration and the third-party tools we enable.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings or available website preference controls.
Disabling certain cookies may affect the functionality of some website features.

3.4 Information From Other Sources
Where permitted by law, we may receive professional or business contact information from publicly available sources, business directories, referrals, event interactions, or third-party platforms.
We will use such information only for legitimate and relevant business purposes, subject to applicable privacy requirements and any required notices or permissions.

4. How We Use Personal Information
We may use personal information for the following purposes:

4.1 Responding to Enquiries
To respond to your questions, understand your requirements, arrange consultations, prepare proposals, and communicate with you about our services.

4.2 Providing Our Services
To manage client relationships, coordinate projects, deliver contracted services, maintain project records, and communicate about ongoing or prospective engagements.

4.3 Operating and Improving Our Website
To maintain website functionality, understand website performance, identify technical issues, improve usability, and develop our digital services.

4.4 Business Administration
To maintain business records, manage contracts, process payments where applicable, comply with accounting requirements, and protect our legitimate business interests.

4.5 Marketing and Communications
Where permitted by applicable law, we may use relevant business contact information to share agency updates, service information, insights, or promotional communications.
Where consent is required, we will obtain it before sending such communications. You can opt out of marketing communications at any time using the unsubscribe mechanism provided or by contacting us.
Opting out of marketing communications will not prevent us from sending necessary service-related or administrative messages.

4.6 Security and Fraud Prevention
To protect our website, systems, users, and business against unauthorised access, fraud, misuse, malicious activity, and other security risks.

4.7 Legal Compliance
To comply with applicable laws, respond to lawful requests, enforce contractual rights, establish or defend legal claims, and meet regulatory obligations.
We will not use personal information for purposes that are incompatible with the purposes disclosed to you unless permitted by applicable law.

5. Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, we will rely on the relevant basis available under that law.
Depending on the circumstances, this may include:

• Your consent.

• Steps necessary to respond to your request or enter into or perform a contract.

• Compliance with a legal obligation.

• Other lawful grounds available under the applicable legal framework.

Where consent is required, you may withdraw it using the available method or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
We will explain relevant purposes and provide additional notices where required by applicable law.

6. Sharing and Disclosure of Personal Information
We do not disclose personal information indiscriminately. However, we may share it in the following circumstances where necessary and lawful.

6.1 Service Providers
We may share relevant information with service providers that support our operations, such as:

• Website hosting and infrastructure providers.

• Website form and communication services.

• Email and business productivity providers.

• Analytics and website performance providers.

• Customer relationship management and project management platforms.

• Cloud storage and security providers.

• Payment processors, where applicable.

These providers may process personal information on our behalf or for their own purposes, depending on their role and applicable terms.
Where appropriate and required, we will take reasonable steps to ensure that service providers handle personal information securely and only for authorised purposes.

6.2 Clients and Project Partners
Where necessary to deliver a project, we may share relevant information with clients, contractors, consultants, production partners, or other collaborators involved in the engagement.
We will limit such sharing to information reasonably necessary for the relevant purpose and subject to applicable contractual and legal obligations.

6.3 Legal and Regulatory Requirements
We may disclose personal information when required or permitted by law, pursuant to a lawful request, to protect the rights or safety of individuals, or to establish, exercise, or defend legal claims.

6.4 Business Transfers
If VJTA undergoes a merger, restructuring, acquisition, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

6.5 With Your Direction or Consent
We may share information with other parties when you request or authorise us to do so, or where such sharing is otherwise lawful.
We do not authorise third parties to use personal information for purposes that are inconsistent with applicable law or our contractual obligations.

7. Third-Party Services and External Links
Our website may contain links to third-party websites, social media platforms, embedded media, or other external services.
If you interact with those services, the relevant third party may collect information under its own privacy policy and terms.
We do not control the privacy practices, security measures, or content of third-party websites and services. We encourage you to review their privacy policies before providing personal information.
Our website may also rely on third-party services integrated into our website platform. The information those services collect depends on the features enabled and their respective configurations.

8. Artificial Intelligence and Automated Tools
VJTA uses or may use artificial intelligence and digital tools to support creative development, content production, research, workflow management, and business operations.

This does not mean that all personal information submitted to our website is automatically processed using AI.
If personal information is processed through AI-enabled or automated services, we will take reasonable steps to ensure that the processing is appropriate for the relevant purpose and complies with applicable law and contractual obligations.
We will not knowingly submit confidential client information or personal information to third-party AI services in a manner inconsistent with applicable confidentiality obligations, contractual commitments, or legal requirements.
Where applicable law requires specific disclosure, consent, or safeguards for automated processing, we will comply with those requirements.

9. International Data Transfers
VJTA may use service providers or digital infrastructure located in countries other than the country in which you reside.
As a result, personal information may be processed or stored in other jurisdictions, subject to the requirements of applicable law.
Where international transfers are restricted, we will implement the required permissions, safeguards, contractual measures, or other lawful mechanisms before making the relevant transfer.
Different jurisdictions may provide different levels of legal protection for personal information.

10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law.
Retention periods may depend on:

• The nature of the enquiry or business relationship.

• Whether a contract or project is ongoing.

• Applicable accounting, tax, or recordkeeping requirements.

• Legal claims, disputes, or regulatory obligations.

• Security, fraud prevention, and audit requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable legal requirements and legitimate recordkeeping needs.
Deleted information may remain temporarily in secure backups or archived systems until those systems are routinely updated, where permitted by law.

11. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, and destruction.
Depending on the systems used and the nature of the information, these measures may include access controls, secure service configurations, authentication safeguards, software updates, and appropriate contractual protections.
However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security. You should avoid sending sensitive or confidential information through general website forms unless appropriate safeguards have been agreed.
If a personal data breach occurs, we will assess and respond to it in accordance with applicable legal requirements, including any required notifications.

12. Your Privacy Rights
Depending on your location and the laws applicable to our processing, you may have rights relating to your personal information.
These rights may include, where applicable:

• Requesting information about how your personal information is processed.

• Requesting access to certain personal information.

• Requesting correction or updating of inaccurate information.

• Requesting deletion or erasure where legally available.

• Withdrawing consent where processing relies on consent.

• Objecting to or restricting certain processing where such rights apply.

• Opting out of marketing communications.

• Raising a privacy concern or submitting a complaint.

• Exercising other rights available under applicable data protection laws.

These rights are subject to applicable legal conditions, exceptions, verification requirements, and retention obligations.
To submit a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity and obtain additional information to process your request securely.
We will respond within the timeframe required by applicable law.
Where permitted by law, we may retain certain information when necessary to comply with legal obligations, resolve disputes, prevent fraud, or establish or defend legal claims.

13. Children's Privacy
Our website and services are primarily intended for businesses, professionals, and adults.
We do not knowingly seek to collect personal information from children in circumstances where doing so would violate applicable law.
Where applicable law requires parental or guardian consent or additional safeguards for the processing of children's personal information, we will comply with those requirements.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action where required.

14. Confidentiality of Business and Project Information
Visitors and clients may provide business information, project briefs, product details, creative materials, or other confidential information when communicating with VJTA.
We will handle such information in accordance with applicable contractual obligations, confidentiality commitments, and law.
Submitting information through a general website form does not automatically create a separate confidentiality agreement or guarantee that the information will be treated as confidential beyond the protections required by law and our applicable commitments.
If you need to share trade secrets, unreleased product information, sensitive business plans, or other highly confidential material, please contact us first to agree on an appropriate method of transmission and any necessary confidentiality arrangements.

15. Cookies and Privacy Preferences
You may be able to control certain cookies through your browser settings or any cookie preference tools made available on our website.
Where applicable law requires consent for non-essential cookies or similar technologies, we will provide an appropriate consent mechanism.
Please note that browser-based controls may not automatically withdraw consent previously provided through a separate website preference tool.
Where a consent management tool is available, use that tool to review or change your preferences.
We may maintain records of consent or preference choices where reasonably necessary for compliance, security, and accountability.

16. Marketing Preferences
If you receive promotional communications from VJTA, you may opt out by using the unsubscribe link included in the communication, where available, or by contacting us.
We will process your request within the period required by applicable law.
Even after you opt out of marketing communications, we may continue to send essential messages relating to an existing project, contractual relationship, transaction, or legal obligation.

17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, legal requirements, or data handling practices.
When we make changes, we will update the "Last Updated" date displayed at the top of this page.
Where applicable law requires additional notice or consent for a material change, we will take the appropriate steps.
We encourage you to review this page periodically to remain informed about our privacy practices.

18. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern about how your personal information is handled, please contact us.

Business Name: VJTA
Legal Entity Name: VJTA
Privacy Contact Email: info@vjta.com 
Business Address: Pune, Maharashtra, India
Website: https://www.vjta.com

Please include "Privacy Request" in the subject line of your email so that we can identify and direct your enquiry appropriately.
We will review and respond to privacy enquiries in accordance with applicable law.

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